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Frequently Asked Questions

Below are the answers to CFG's most frequently asked questions.Most of your questions can be answered by skimming through our FAQs. If you can't find the answers for which you are looking, please contact us.

What is a ceramic disc cartridge?

It is an ultra hard aluminum oxide that stands up to severe temperature changes, hard water conditions and debris. Since it is self contained, it is very simple to replace a ceramic disc cartridge compared to seat and spring or other ball type cartridges.

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What type of warranty do CFG faucets have?

The warranty of CFG products depend on the product line of that product. Cornerstone and Capstone products carry a 10-year warranty while Flagstone products carry a 1-year warranty. Refer to the warranty section on the About CFG page for more information.

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Can you reverse hot/cold on a shower valve?

Yes, it is easy to reverse the functionality of the CFG cartridges for back to back installations. Simply remove the cartridge, rotate it 180 degrees, can reinstall it into the valve. Refer to the CFG product training DVD or the downloads section of the website for a demonstration.

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Are cycling and volume control cartridges interchangeable?

Yes they are.

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Can I get an exploded parts view of my product?

Yes, click on the spec and parts search link at the top of the homepage. Enter you model number and click on the link to the exploded parts PDF.

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Does CFG product only come in chrome?

No, the Capstone and Cornerstone product lines are available in brushed nickel in the bath and stainless in the kitchen.

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Where can I buy CFG product?

Please refer to the "Where to Buy" section of our website.

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My new handle has a wobble. How can I fix it?

If the screw in the handle is too tight it will wobble. Backing the screw off slightly should correct the problem

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Are CFG tub/shower trim's ADA compliant?

Yes, CFG tub & shower trims are ADA compliant for lever handles.

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What product should I use to clean my CFG faucet?

We suggest a 50/50 solution of vinegar and water followed by a good rinsing of water.

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